Rick Allen, A.C.E. from Residex presented a lecture on flies to Parkway's technicians. He spoke about fruit flies, phorid flies, drains flies, and house flies. The most important aspects of fly control are: 1) Identify the fly; 2) Find the breeding source; 3) Create a non-chemical (sanitation) and chemical approach to solving the problem, and; 4) Workout a partnership between the customer and the pest control technician to implement this program. They must work together to make this pest control work.